Privacy policy

If you do not agree with the practices described in this Policy, please choose not to use the Services. By visiting or using the Services, you are accepting and consenting to our privacy practices, as described in this Policy.This Policy does not apply to any third party applications or software that integrate with the Services (“Third Party Services”). In addition, the Customer Terms of Service govern delivery, access, and use of the Services (“Customer Agreement”), including processing of messages, files and other content (“Customer Data”). In this instance, the entity or individual who entered into the Customer Agreement (the “Customer”) controls Customer Data.


‍What information do we collect?
‍We collect and otherwise receive the following categories of information (collectively, “Your Information”):

‍Customer Data. Customers or individuals authorized to access a team workspace by the relevant Customer (each, a “Team Member”) routinely submit Customer Data when using the Services.

‍Account information. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account and set up two-factor authentication (including your name, email address, phone number, and physical address).

‍Payment information. While we do not collect your payment information (e.g., credit card number, expiration date), we do use a third party service provider to process payments in connection with the Services. Our payment processor will collect your payment information in connection with your purchases. Other Information. Our Services are designed as a simple and personalized way for you to store your information, collaborate with others, and work across multiple devices and services. To make that possible, we store, process, and transmit such information as well as information related to it.

‍Usage information. We collect information related to your use of the Services, including actions you take in your account. We may also collect general, non-personal, statistical information about the use of the Services automatically, including how many individuals visit a specific page on the Services, how long a visitor stays on such page, and the hyperlinks visitors click.

‍Device information. We also collect information from and about the devices you use to access the Services. This includes IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and other identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

‍Cookies and other technologies. We use cookies and other similar technologies to collect certain information regarding your use of the Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving our Services based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We may also use third-party service providers that set cookies and similar technologies to promote our Services. For detailed information on the cookies that we use and the purpose for which we use the cookies, please see our Cookies Policy.

‍Marketing. If you register for our Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt out at any time. If you don’t want to receive a particular type of marketing material from us email a request to opt out to support@timu.com.You may choose not to provide certain information to us, but as a result you may not be able to take advantage of some of the features of the Services.


‍How do we use Your Information?
‍Meshmay use Your Information that it collects in order to:
· administer, promote and provide the Services;· personalize the Services for you;
· enable your access to and use of the Services;· protect the Services and other users of the Services;
· improve, modify or enhance the Services, including the user experience;
· to detect abuse in the use of the Services and to identify and troubleshoot any bugs or other issues in the Services;
· conduct internal business analysis or other business purposes; and
· send you communications, including marketing communications and updates regarding your orders.


Who do we share your information with?
We may share Your Information as set forth below:

Others working for and with MeshAgent. We use certain trusted third parties (for example, providers of customer support and IT services, our payment processor, third parties that assist us in our marketing efforts, etc.) to help us provide, improve, protect, and promote our Services. These third parties may access Your Information to perform tasks on our behalf.

‍Customer’s Instructions. MeshAgent may share and disclose Customer Data in accordance with the relevant Customer’s instructions, including instructions given in the Customer Agreement and through Customer’s use of the Services.

‍Displaying the Services. When a Team Member submits Your Information, it may be displayed to other Team Members in the team workspace.

‍Collaborating Access. Owners, administrators, Team Members, and other Customer personnel may be able to access, control, modify or restrict access to Your Information through the Services.

‍Other Applications. You can choose to connect your MeshAgent account with certain third-party services. By doing so, you’re enabling MeshAgent and those third parties to exchange information about you and data in your account so that TIMU and those third parties can provide, improve, protect, and promote their services. Please remember that third parties’ use of Your Information will be governed by their own privacy policies and terms of service, which you should review.

‍Applicable Law and the Public Interest. We may disclose Your Information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Services or our users; (d) protect MeshAgent’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.

‍Sale, Merger or Consolidation. In the event we are acquired by, or merge or consolidate into, another entity, or if there is a sale of our assets (including in bankruptcy), your information may be transferred to the entity acquiring us or our assets or that survives the merger or consolidation. You acknowledge and agree that in the foregoing circumstances, your information may be disclosed to such third party.

‍Additional Reasons. We may also disclose Your Information to third parties when we have your permission to do so or where the disclosure is necessary for the purpose for which the information was obtained.


‍How do we protect Your Information?We are committed to protecting the security of Your Information entrusted to us and take reasonable efforts to treat Your Information securely in accordance with this Policy. We use a variety of physical, administrative, and technological safeguards designed to protect Your Information from unauthorized access, use, or disclosure. However, since no method of electronic storage is 100% secure, we cannot guarantee the absolute security of the information stored. We also cannot guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.


‍How long do we keep your information?We will retain Your Information as needed to fulfill the purposes for which it was collected. We will retain and use Your Information as necessary to comply with our business requirements, deliver the Services, fulfill our legal obligations, resolve disputes, protect our assets, and to enforce compliance with our agreements. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.


‍Protection of children’s personal Information

‍We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not submit personal information to the Services. We encourage parents and guardians to monitor their children’s Internet usage to help enforce this Policy. If you believe that we may have collected personal information from someone under the applicable age of consent in your country without proper consent, please let us know using the methods described in the Contact Us section and we will use commercially reasonable efforts to delete that information.


Google User Data
This section of the Policy outlines the way our Services access, use, store, and share Google user data.


‍Accessing Google User Data:
Our Services may request access to certain Google user data such as basic profile information and email address. This access is granted by the user through Google's OAuth authentication process and is only used to provide specific features within the Services.


‍Using Google User Data:
The Google user data accessed by our Services is only used to provide specific features and services within the Services. This data is not used for any other purposes and is not shared with third parties without user consent. For example, users may choose to share specific files or documents from Google Drive with other users.


‍Storing Google User Data:
The Google user data accessed by our Services is stored securely on our servers and is only accessible by authorized personnel. We take appropriate technical and organizational measures to safeguard the security and confidentiality of the data.


‍Sharing Google User Data:
We do not share any Google user data accessed by our Services with third parties. However, we may disclose Google user data if required to do so by law or if necessary to protect the rights, property, or safety of our Services, our users, or the public.By using our Services, you agree to the terms of this section regarding the accessing, using, storing, and sharing of your Google user data.


‍Limited Use:
MeshAgent’s use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.California Do Not Track DisclosureWe do not respond to browser ‘Do Not Track’ signals.International UsersOur Services are intended for individuals located in the United States. If you are located outside of the United States and access the Services, or submit your information to us, you do so at your own risk and choice. United States law may not offer the same privacy protections as the law of your jurisdiction. If you access or use our Services or contact us from outside of the United States, please be advised that (i) any information you provide to us or that we automatically collect will be transferred to and processed in the United States; and (ii) by using our Services or submitting information to us, you explicitly authorize its transfer to and subsequent processing in the United States in accordance with this Policy and United States law.

‍Updates to this Policy
‍We may add to, revise or otherwise update this Policy from time to time in our sole discretion, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you. Nonetheless, you should review this Policy for any additions, revisions or updates each time that you access or use any of the Services. Your use of the Services following any additions, revisions or updates to this Policy constitutes your acceptance of such additions, revisions or updates.

‍Contact
‍Have questions or concerns about MeshAgent, our Services, and privacy? Contact us at support@timu.com or at our mailing address below:

TIMU, LLC,
400 Irvine Center Dr, Floor 19,
Irvine, California 92618